Problems with the Bourbonnais Tournament

As you know, the organizers of the Bourbonnais tournament did a very poor job this year. Our team experienced the following issues:

1. We did not receive a tournament schedule until two days before the first game was played. Even at that late date, the posted schedule was wrong (we were scheduled to play a triple header). It was finally corrected after I placed two calls and an email to the tournament director.
2. Our team was told to report to the field by 7:00 am on Saturday. When we arrived, the facility was locked! Personnel arrived and we were finally admitted at about 7:15 am.
3. After arriving at the field at such an early hour, our 8:00 am game was cancelled! The Glen Ellyn team called the facility at 7:30 am and explained that they elected to play in a different tournament that day--one that was closer.
4. The "tournament" included only three teams--two of which were from Orland Park! It would have made more sense to play the games at Centennial Park rather than drive to Bourbonnais.
5. I'm not normally one to whine about the umpiring. Although our team received the benefit of many of those bad calls, I don't think I've ever seen a base umpire miss more obvious calls in a single game. The New Lenox coaches agreed that we would have been better off not having umpires for Saturday's game.
6. The field was not in good condition. The pitching rubber was finally "fixed" in the last inning of our first game. We also received complaints about the condition of the women's restrooms.
7. Finally, the championship trophies had the wrong inscriptions on them. The plates stated that this was an 11U tournament when in fact it was officially a 12U tournament.

Of the four July tournaments that our team will participate in, the Bourbonnais tournament is the only one that is coordinated by a group that isn't not-for-profit. About the only thing they were diligent about was collecting admission fees and ensuring that no food or beverages were brought into the facility!

I drafted an email to members of OYA's management to inform them about our experience and to recommend the following actions:

1. OYA should not play in Bourbonnais again in future years.
2. Glen Ellyn should be banned from participating in the Orland Park tournament as a result of not bothering to notify us of their intention not to play the 8:00 am game until 30 minutes prior to game time.
3. I've demanded a full refund for the fees that OYA paid to Bourbonnais. This refund will be granted. And, we are proposing that a portion of those funds be used to fund a pizza party for our players after one of the Orland Park games.

I know that the Bourbonnais games (or lack thereof) were an inconvenience to many of you. And, I'll keep you informed as to what happens with the recommendations.